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Terrorism
The FBI defines terrorism as "the unlawful use of force against persons or
property to intimidate or coerce a government, the civilian population, or
any segment thereof in the furtherance of political or social objectives."
Terrorism can occur through the use of guns, bombs or arson, but biological,
chemical radiological, and computer (cyberterrorism) means can be used.
Terrorism preparedness encompasses good crime prevention plus:
Generally. . .
Be aware of your surroundings - be alert for suspicious activity or
packages.
Do not touch suspicious packages or items - contact the proper
authority.
Know where exits are - especially in public assembly areas.
Dial 9-1-1 to report emergencies that require police, fire or EMS.
Have an emergency kit in your home and car. An emergency kit can help
you with man-made emergencies (like power failures or terrorism) or natural
disasters (like floods or storms). An emergency kit can include (at a
minimum):
- First aid supplies
- Flashlight with extra batteries
- Non-perishable food
- Drinking water
- Blanket(s) or sleeping bag(s)
- Rain gear or a change of clothing
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Weapons of Mass Destruction & B-NICE
Weapons of Mass Destruction or WMD are meant to
terrorize a population by inflicting many casualties or deaths. WMD
can fall into one of five categories represented by the acronym
B-NICE.
B - Biological
N - Nuclear
I - Incendiary
C - Chemical
E - Explosive
Although the threats of varying hazards are real
- conventional explosives will continue to be the method of choice
for terrorists. |

For the Computer System . . .
- All accounts should have passwords that are difficult to guess. Change
passwords frequently.
- Audit systems and check logs to help in detecting and tracing an
intruder.
- If you are ever unsure about the safety of a site, or receive suspicious
email from an unknown address, don't access it. It could be trouble.
- Change the network configuration when defects become known.
Personally . . .
- Don't discuss personal matters such as travel plans, your job, or your
family with people you don't know.
- Vary your route to and from work, and the time you arrive and depart.
- Avoid routines (time & location) for shopping, lunch, etc. . .
- Become familiar with the environment. You must know what is normal to be
able to detect what is usual.
- Avoid public disputes or confrontations.
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Contingency Planning
Emergency contingency plans should include:
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Procedure for contacting police/fire/EMS
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Duress communication procedures - Code words
with work or home to communicate an emergency
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Emergency phone lists (contacts, resources,
personnel)
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Evacuation routes, assembly area for evacuated
personnel and alternates
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Command post & liaison procedures with police,
fire, EMS
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For the Office. . .
- Prepare contingency plans in the event of an emergency -
coordinate these plans with the local emergency services.
- Ensure that all personnel are familiar with the appropriate
section of these emergency plans and their role.
- Security is everyone's concern. All staff should be aware and
abide by security procedures.
- Report suspicious persons to the appropriate agency.
- Do not give information on personnel or operations over the
telephone to strangers.
- Place a barrier between staff and the reception area.
Visitors/maintenance personnel should always be escorted.
- Lock private toilets, unused closets and offices, etc. . .
- Institute visitor control procedures.
- Dangerous devices can come in by mail. Ensure that mail receiving
personnel are aware what to look for.
- Be alert for suspicious persons, packages, mail and cars within
and near the building.
- Do not mark parking spaces; vary parking places.
Return to index.
Bomb Threat Preparedness
The use or threat of use of explosives, incendiary devices or hoax
devices is a common crime. The purpose of which may be extortion,
disruption of the business, revenge etc... It is important that
every staff member become acquainted with the procedures for
responding to a suspected device or threat.
Bomb threats can be received by any communication source. There are
two logical explanations for reporting a bomb threat:
1. The caller has definite knowledge or believes that an explosive
has been or will be placed and he/she want to minimize personal
injury or property damage.
2. The caller wants to create an atmosphere of anxiety and panic
which will, in turn, result in a disruption of normal activities.
Always contact the police when a threat or suspicious item
is received.
Searches (types)
Overt search-building is evacuated, personnel and or
explosive detection canines search.
Covert search-Persons familiar with building and contents
look for any suspicious items. Staff may examine their
areas.
No Search can be guaranteed 100% effective. Areas with
public access (bathrooms, exterior, hallway trash
receptacles etc..) are the most convenient to a bomber and
should not be minimized. Those who are familiar with the
area and can detect what is "out-of-place" are important to
the search.When a bomb threat is received . . .
Notify the police (preferably on a separate phone line) of
the threat
If the threat is written - minimize the number of people who
handle it. It may be used as evidence by the police.
If the threat is received via telephone . . .
Keep the caller on the line as long as possible. Document or
record what is said.
Ask the location of the bomb if not volunteered.
Inform the caller that the building is occupied.
Pay attention to voice and background noises (to aid police
investigation).
Check with your telephone company or system installer to
determine if you can activate a line "tap".
Decisions
Management should be aware that an evacuation is not without
risks. Hazards outside, e.g...a "car bomb" or an individual
with a weapon may target the evacuees.
Physical security measures like locked doors, limiting
public access combined with staff awareness increases
preparedness.
Bombs. . .
Bombs can be constructed to look like almost anything and
can be placed or delivered in any number of ways. The
probability of finding a bomb that looks like the
stereotypical bomb is almost nonexistent. The only common
denominator that exists among bombs is that they are
designed or intended to explode.
Most bombs are homemade and are limited in their design only
by the imagination of, and resources available to, the
bomber. Remember when searching for a bomb, suspect anything
that looks unusual.
Mail Bombs
A potential method of deploying a bomb is through the mail.
Staff should be trained on what to look for. If you have
received bomb threats, you should be particularly attentive
to this potential.Potential mail bomb indicators:
- Addresses or labels improper
- Leaks, stains, protruding wires, string or tape,
packages wrapped in string
- Excess postage
- No postage or non-canceled postage
- Generic or incorrect titles
- No or nonsensical return address
- Handwritten notes such as confidential, prize
enclosed, private etc . . .
- Any letters or packages arriving before or after a
phone call from an unknown person asking if the item was
received.
- Most bombers set up and deliver the bomb themselves
(source: BATF)
When a
suspicious package is found or received ...
- DO NOT move or handle the package
- DIAL 9-1-1 (away from the package)
- EVACUATE the building or area
- DO NOT use mobile phones, 2-way
pagers/devices or radios near the package
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Your best approach...
Plan before your facility receives a threat or finds a
suspicious package. Your police department and/or municipal
emergency management office can be a valuable resource in
your planning for bombs and other hazards.
The Bergen County Police Department has an accredited bomb
squad with trained bomb technicians, explosive detecting
canines and equipment. The County Police Bomb Squad is
available ONLY through your police department.
BCPD
Return to index.
Disaster Psychology
PREPAREDNESS When disaster strikes, physical assistance may
not be only part of what survivors need. "Psychological
First Aid" for disaster-induced stress and trauma will help
the survivors.
Disaster-induced stress and trauma are "normal reactions" to
an "abnormal" event.
Emotional reactions will vary and may be influenced by:
- Prior experience with the same or similar event
- The intensity and length of the event
- Pre-incident stressors
- The length of time since the event
- Loss of loved ones, housing, etc. . .
Emotional reactions can vary depending upon the phase of the
event:
- Before the event, as concern escalates and
information is made available through the media and the
authorities
- During the event's impact-responding to the
immediate effects of the disaster
- Immediately after the event's impact when rescue may
be needed
- Immediately after the event when an inventory is
made of losses-personal and material
- Well after the event during recovery
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Traumatic Stress Reactions
A traumatic stress reaction is
an emotional aftershock of a disaster or other
significantly stressful event. Symptoms may
occur immediately after the event or weeks after
the event is over. |
Some common signs/symptoms of emotional reactions to a
disaster:
Physical
- Nausea and/or upset stomach
- Dizziness
- Headache
- Restlessness
- Difficulty sleeping
Emotional
- Anxiety and/or fear
- Guilt
- Grief and/or depression
- Anger
Cognitive
- Nightmares
- Confusion and/or disorientation
- Difficulty concentrating
Behavioral
- Avoidance and/or withdrawing
- Emotional outbursts
- Erratic behavior
Dial 9-1-1 for life threatening emergencies
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Emergency contacts:
Emotional emergencies or
information 24 hours a day in Bergen:
262-HELP (201-262-4357)
Physical emergencies -
dial 9-1-1
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Taking care of yourself following a traumatic event . .
.
- Try to rest a bit more
- Contact friends and talk
- Re-establish your normal schedule as soon as
possible
- Fight against boredom
- Physical activity can be helpful
- Eat well-balanced and regular meals (even when you
don't feel like it)
- Avoid alcohol and drugs taken without physician
recommendation/prescription
- Recurring thoughts, dreams, or flashbacks are normal
- don't try to fight them - they'll decrease over time
and be less painful
- Seek out professional help if the feelings become
prolonged or intense
Taking care of others following a traumatic event . . .
- Listen carefully
- Spend time with the traumatized person
- Offer your assistance and a listening ear even if
they have not asked for help
- Help them with everyday tasks like cleaning,
cooking, caring for children etc. .
- Give them time to be alone
- Help them stay away from alcohol and drugs
- Keep in mind what they've been through
- Don't try to explain it away
- Don't tell them that they are lucky it wasn't worse
- Don't take their anger, other feelings or outbursts
personally
Get further assistance if . . .
- The person is having life-threatening symptoms
- The person is suicidal or homicidal
- The person is out of control
Return to index.
Email:GarfieldOEM:
GarfieldOEM@aol.com
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